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Building Resilience


Building Resilience

By , February 24, 2021
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CEO and Founder of Resilience In, Susie Mogg, joins this week’s episode. Susie’s passion lies in building and studying resilience, with specific focus on how it can be developed and improved. She has worked with thousands of children, parents, employees and workplaces. Susie is of the opinion that resilience is the number one skill needed by everyone – this is especially relevant in today’s climate of Covid-19. Her vision is to teach people to thrive, especially in tough circumstances and environments. She strongly believes building resilience is not just about bouncing back, but about taking the opportunity to respond to challenges in such a way that we grow, develop and realise our full potential.

Susie’s initial business goal was to focus on children, building resilience through 1-1 coaching and workshops, enabling them to respond to challenges with confidence. Susie took the opportunity to expand to involve strengthening parents’ resilience with the similar training, and further branched out to schools, and eventually workplaces to achieve ongoing sustained levels of performance.

Before founding Resilience In, Susie gained over 20 years’ experience in People and Culture roles in large corporate organisations in both Sydney and London. Her background is impressive, working in management for global companies such as Deloitte, Ernst & Young and Suncorp Group.



Craig West

Craig West

Executive Chairman | Succession Plus

Craig West is a strategic accountant with over 20 years of experience advising business owners. His background as a CPA in public practice has provided invaluable experience in the key issues of concern to business owners.

In March 2014, Craig was appointed Executive Chairman of the SME Association of Australia, Australia’s largest small business organisation representing over 300,000 business owners.

In October 2014, he was awarded the Exit Planner of the Year at the Exit Planning Institute Annual Conference in Texas, USA, due to his innovative development of an exit planning process to help business owners maximise business value and achieve a successful exit.

Craig’s proprietary structure - a Peak Performance Trust - has won the Australia-wide award for the Employee Share Ownership Plan of the year twice in four years.

In November 2018, Craig launched SME Experts in partnership with Mark Bouris’ Mentored on Podcast One and quickly grew the monthly podcast audience to over 26,500 downloads; in October 2019, he released a new podcast focused on medium-sized businesses - Mid-Market Matters.

In July 2021, Craig joined the NSW Committee for STEP (Society of Trust & Estate Practitioners) – focusing on advising families across generations.

Craig has also launched a SaaS platform, Capitaliz (which captures the 21-step process), to assist other advisers internationally deliver advisory services at scale.

In November 2021, Craig was appointed Executive Chairman of NSW Leaders, a business mentoring group for leading NSW businesses.

In July 2022, Craig West received the award of Doctor of Business Administration for his research thesis titled “Examination of the key factors driving business exit options in Australian Small and Medium Enterprises.”

Craig is passionate about encouraging business owners to think strategically, maximise the value of their business and achieve a successful exit.