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Leadership in a Crisis


Leadership in a Crisis

By , May 25, 2020
daniel murray

Host Craig West speaks to Empathic Consulting Director, Daniel Murray, about the significant role leaders have to play in times of crisis, how to see the opportunities that lie in difficult times, and how empathy becomes an important element in ensuring that the team stays motivated and committed to the business in the midst of any disruption.

After a career in corporate strategy and management consulting within Australia’s largest Financial Services organisations, Daniel now helps businesses and leaders to drive performance through people, culture and empathy. Blending his background in mathematics and strategy, with a deep understanding of emotions, neuroscience and behavioral economics, Daniel has become an expert in building the capabilities, tools and strategies to embed Strategic Empathy. Daniel now helps to support businesses and their leadership teams in developing a clear strategy and building a high-performance culture. He has worked with the likes of PwC, Commonwealth Bank, Tyro, Allianz, AMP, Swiss Re, NSW Treasury and Nova Entertainment. His ability to engage and entertain leaves his clients invigorated to strive for deeper levels of understanding and performance.

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Craig West

Craig West

Managing Director | Succession Plus

Craig West is a strategic accountant who has over 20 years’ experience advising business owners. His background as a CPA in public practice, provided invaluable experience in the key issues of concern to business owners. Following 6 years of study to gain two masters degrees, Craig focused on Capital Gains Tax (CGT) for business sales advising on strategic management of tax issues. This experience formed a very strong view that business owners (and often their advisers) were unprepared and unaware of the steps required to prepare a business for exit.

Craig now acts as a strategic mentor for mid-market business owners and has written four critically acclaimed books on employee incentives, succession planning, asset protection and exit strategies. Craig has conducted numerous seminars and keynote presentations throughout Australia & internationally, including adviser education programs for the Institute of Chartered Accountants and CPA Australia.

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