CONGRATULATIONS to our client DIGITAL PACIFIC with a successful strategic acquisition of Crucial

Our long term strategic advisory client Digital Pacific has acquired Crucial, one of Australia’s most established hosting providers. Succession Plus CEO Craig West commented that ‘ this is a great opportunity for our clients to grow an already highly successful market leader through a strategic acquisition and we congratulate them on their success”

Media Release

Digital Pacific Acquires Crucial

SYDNEY, 6 July 2015: Leading Australian web hosting provider, Digital Pacific, announced today it has acquired Crucial, one of Australia’s most established hosting providers. Sydney-based Digital Pacific has acquired Crucial in an agreement that will see the two companies merge, still trading separately under the Digital Pacific and Crucial brands. The acquisition brings together two customer-focused, high performance hosting companies, generating significant benefits for the customers of both businesses.

Digital Pacific Founder and CEO, Andrew Koloadin, said the announcement is great news for the Australian

hosting market. “Our team is very excited for the two businesses to come together. Our stories are quite similar, both starting in small Bondi apartments over 12 years ago growing to the established brands we are today. This has fostered very similar, customer-focused cultures at both organisations.”

Both businesses entered the Australian market at similar times, starting with a few servers in their bedrooms. Now the two businesses combined with 70 employees have many years of experience and strong leadership teams firmly establishing themselves as leading service providers in the Australian hosting market. The two businesses, under the Digital Pacific leadership plan to continue to grow within the Australian hosting market.

CEO of Crucial, David Murray, said he is looking forward to joining the Digital Pacific team. “Digital Pacific is one of the oldest and most respected hosting companies in Australia. The standard its team sets for the community is exceptional, and the Crucial team has a similar culture and ethos.  I am looking forward to our teams combining. It will present a great opportunity for our customers with additional resources, fantastic support and high performance infrastructure.”

Andrew advised there are no planned changes to operations and both businesses will continue to operate without disruption to both Crucial and Digital Pacific customers.

About Digital Pacific

Digital Pacific is an Australian owned provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. One of the only hosting companies in Australia that provides true 24/7 Australian based support, their business model is focused on reliability and trust, which they believe is attributed to their success over the past decade. Digital Pacific continues to grow towards being the market leader in Australia.

About Crucial

Crucial is one of Australia’s leading web hosting and domain companies.  With a proven track record over 12 years of experience, Crucial has helped Australian small businesses succeed online through innovative hosting products and exceptional customer support. Crucial is led by an ambitious team, who continually strive towards setting new benchmarks in service excellence and quality within the hosting industry. This excellence has been recognised with multiple awards, including CRN Fast 50, Anthill Smart 50, BRW Fast 100 and Deloitte Technology Fast 50.

Dr Craig West

Founder & Chairman | Succession Plus

Dr Craig West is a strategic accountant who has over 20 years of experience advising business owners.

With a background as an accountant in practice and two master’s degrees, Craig formed a strong view that the majority of business owners (and often their advisers) were unprepared and unaware of the steps required to prepare for exit. He then designed and documented a unique 21-Step Business Succession and Exit Planning process to assist owners and their advisers in navigating this process.

Craig now acts as a strategic business and financial mentor for mid-market business owners. Craig has written four critically acclaimed books educating business owners on employee incentives, succession planning, asset protection, and exit strategies. Additionally, he has completed doctoral research on Employee Share Ownership Plans (ESOPs) for succession.

Craig is a Member of the Forbes Business Council where he leverages his extensive experience to contribute valuable insights on helping business leaders navigate the complexities of growing and exiting their businesses.

In April 2024, the Exit Planning Institute admitted Craig to the International Exit Planning Circle of Excellence.